Fundamentals of Retailing Strategies Flashcards (18 cards)

All cards

1Question

Retailing formats — types?

Answer

Store-based and non-store formats.

2Question

Food retailing — focus?

Answer

Sale of food products directly to consumers.

3Question

Store formats — classification?

Answer

Size, product range, shopping environment.

4Question

Non-store retailing — examples?

Answer

Online, direct mail, vending.

5Question

Retail environment — components?

Answer

Physical space, social, economic, technological factors.

6Question

Atmospherics in retail — elements?

Answer

Lighting, music, scent, visual displays.

7Question

Online retail environment — key?

Answer

Website design, usability, digital cues.

8Question

Retail industry — importance?

Answer

Contributes to GDP, employment, supply chain.

9Question

Retailing — core principles?

Answer

Selling goods/services, managing customer interactions.

10Question

Retail functions — examples?

Answer

Assortment, inventory, pricing, customer service.

11Question

Retail fundamentals — focus?

Answer

Activities enabling effective retailing and value delivery.

12Question

Merchandise retailing — process?

Answer

Purchasing, managing, selling products to consumers.

13Question

Product assortment strategies — goal?

Answer

Meet customer preferences, balance variety.

14Question

Marketing orientation — definition?

Answer

Customer-focused philosophy guiding business activities.

15Question

Marketing adoption — process?

Answer

Acceptance and integration of marketing strategies.

16Question

Retail marketing strategies — components?

Answer

Pricing, promotion, place/distribution.

17Question

Customer relationship management — role?

Answer

Builds loyalty, personalizes interactions.

18Question

Retail environment influence?

Answer

Shapes perceptions, affects shopping behavior.

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Answer 9 questions on Fundamentals of Retailing Strategies.

1. What are retailing formats primarily considered to be?

2. Who is the author most associated with the concept of 'retail environment' in the context of retailing concepts?

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