Internal forces inside; external forces outside
★ Must-know
The internal environment includes owners, the board of directors, employees, and financial resources.
The micro external environment consists of direct external forces, especially customers, suppliers, and competitors.
Further detail
Internal → micro external → macro external
1. Which statement best defines the business environment?
2. Which situation represents an external environmental factor rather than an internal one?
3. Which group consists entirely of internal environmental factors?
What does the business environment comprise?
All internal and external forces that affect an organization's performance.
Where do internal environmental factors originate?
Within the company.
Who are included in the internal environment?
Owners, the board of directors, employees, and financial resources.
What forces make up the micro external environment?
Direct external forces like customers, suppliers, and competitors.
Business environment definition EN
All internal and external forces affecting performance
Environment classification EN
Internal, micro external, and macro external environments
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