Ethics: The moral principles that govern the conduct of professionals, emphasizing honesty, integrity, and fairness in dealings with clients and the public. Under the Code of Conduct for Agents and Sales Representatives (re-drafted in 2016), agents must act in good faith and exercise due skill, care, and diligence, always prioritizing the best interests of their clients.
The Nine C’s of Professionalism & Management: A set of core values that underpin professional conduct, including Competence, Courtesy, Confidence, Communication, Commitment, Consistency, Creativity, Courage, and Control. These principles guide agents to maintain high standards and foster trustworthiness in their practice.
Principles of Quality Assurance & Client Services: Frameworks and standards designed to ensure consistent delivery of high-quality services. They involve establishing policies, procedures, and continuous improvement processes to meet client expectations, uphold professionalism, and ensure ethical practice.
1. What are 'Core Principles' in the context of professional conduct?
2. What is the name of the legislation that establishes the regulatory framework for licensing and conduct of real estate agents in Western Australia?
3. What is the primary role or function of an agency in real estate practice?
Ethics — definition?
Moral principles guiding professional conduct.
Nine C’s — includes?
Competence, Courtesy, Confidence, Communication, Commitment, Consistency, Creativity, Courage, Control.
Quality assurance — purpose?
Ensure consistent, high-quality client services.
Due diligence — process?
Careful investigation before transactions.
Acting in good faith — obligation?
Prioritize client interests honestly and loyally.
Legal structures — governed by?
Real Estate and Business Agents Act 1978.
It covers the core concepts of Real Estate Fundamentals and Ethics, organized by topic with the key definitions, explanations and takeaways, so it's easier to learn and remember.
Read the full study guide →The practice quiz has 10 multiple-choice questions, each with an explanation. Use it to check what you know and find your gaps.
Take the quiz (10 questions) →There are 20 flashcards on Real Estate Fundamentals and Ethics, with a question on the front and the answer on the back. Try to recall each answer before you flip, and let spaced repetition bring back the ones you miss.
See all 20 flashcards →Upload a PDF or paste your notes. Revizly writes a study guide, a practice quiz and flashcards in about a minute.