What is an interview?
A communicative process exchanging and sharing information involving individuals.
What distinguishes a structured interview from an unstructured one?
Structured interviews use standardized questions with little flexibility, unstructured ones allow freely chosen relevant questions.
What is essential to know when preparing for an interview?
The interview's purpose and details about the person and reason for the interview.
What should an interview plan identify besides the interview goal?
Possible leaders, their positions, ten related questions, expected learning, and challenges.
Interview purpose - main types
Job application, research, or personal info
Structured interview characteristic
Uses standardized questions, little flexibility
Preparation steps in interview
Know purpose, research, prepare questions, schedule, arrive early
Key opening step in interview
Greet, express gratitude, build rapport, state purpose
Active listening components
Eye contact, nonverbal cues, careful listening, follow-up questions
Interview closing actions
Summarize, review, thank interviewee, discuss next steps
Interview evaluation criteria
Question relevance, listening skills, professionalism, rapport-building
Answer 11 questions on Conducting Effective Interviews.
1. Which preparation plan best reflects the recommended process for conducting an interview?
2. Which interview format gives the interviewer the greatest freedom to choose relevant questions during the conversation?
Go over the full study guide for Conducting Effective Interviews.
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