Organisational Culture and Values

From the study guide

Course Outline

  1. Organisational Culture and Its Layers
  2. Socialisation into Organisational Culture
  3. Organisational Subcultures and Their Effects
  4. Factors Shaping Organisational Culture
  5. The Nature of Values
  6. The Schwartz Value System
  7. Values in Business and Organisations

1. Organisational Culture and Its Layers

Key Concepts & Definitions

  • Organisational culture: Schein, 2004 - The shared basic assumptions and beliefs that operate unconsciously and shape members’ taken-for-granted view of their organisation and its environment.

★ Must-know

📌 Organisational values are often broad and explicitly stated, whereas beliefs are more specific and can be inferred from how members discuss organisational issues.

  • Schein identifies four cultural layers:
    • values
    • beliefs
    • behaviours
    • taken-for-granted assumptions

Further detail

  • Culture can exist at four levels:

    • national
    • regional
    • organisational
    • professional
  • Organisational behaviours include prescribed routines and structures as well as informal expectations such as dress codes and patterns of social interaction.

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Practice quiz preview

1. What best describes organisational culture in Schein’s framework?

2. Which set names Schein’s four layers of organisational culture?

3. An organisation states a broad commitment to innovation, while employees’ discussions suggest they believe failed experiments are punished. Which distinction best describes these ideas?

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Flashcard preview

According to Schein (2004), what is organisational culture?

Shared basic assumptions and beliefs that unconsciously shape members’ taken-for-granted view of their organisation and its environment.

According to Schein (2004), what are the four layers of organisational culture?

Values, beliefs, behaviours, and taken-for-granted assumptions.

How do organisational values differ from beliefs in how they are expressed?

Values are often broad and explicitly stated, while beliefs are more specific and inferred from members’ discussions of organisational issues.

What do newcomers learn through organisational socialisation?

The less obvious rules for acceptable and unacceptable behaviour.

How do newcomers learn expected behaviour in loose organisational cultures?

They largely observe and adopt others’ behaviour.

How are newcomers taught expected behaviour in strict organisational cultures?

They are explicitly inducted into expected behaviours.

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Frequently asked questions

What does the Organisational Culture and Values study guide cover?

It covers the core concepts of Organisational Culture and Values, organized by topic with the key definitions, explanations and takeaways, so it's easier to learn and remember.

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How many questions are in the Organisational Culture and Values quiz?

The practice quiz has 20 multiple-choice questions, each with an explanation. Use it to check what you know and find your gaps.

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How do I study Organisational Culture and Values with flashcards?

There are 47 flashcards on Organisational Culture and Values, with a question on the front and the answer on the back. Try to recall each answer before you flip, and let spaced repetition bring back the ones you miss.

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