Mastering Political and Organizational Communication

From the study guide

Oral Communication Course Revision Sheet

1. 📌 Essentials

  • Classic Communication Model: Source, Message, Channel, Receiver.
  • Agenda-setting: Media and politicians influence public issue perception.
  • Hegemonic Model: Power elites control societal norms via media, education, discourse.
  • ediatisation: Media shapes political communication; emphasizes formats like/social media.
  • Political Marketing: Uses commercial marketing techniques in politics.
  • Brand Equity (Keller’s Pyramid): Salience, Performance/Imagery, Judgments/Feelings, Resonance.
  • Brand Resonance: Deep loyalty, advocacy, emotional attachment.
  • Customer vs Financial Brand Equity: Perception/loyalty vs monetary valuation.
  • Sustainable Marketing: Meets current needs without harming future societal/environmental capacity.
  • Corporate Communication: Strategic management of internal/external messages, including identity and reputation.
  • PR Models: Press Agentry, Public Information, Two-way Asymmetric, Two-way Symmetric.
  • Stakeholder Expectations: Different for customers, employees, media, government.
  • Image vs Reputation: Immediate perception vs long-term trust.
  • Organizational Culture Models: Role, Achievement, Power, Support.
  • Cultural Web: Rituals, Stories, Symbols, Power, Structure, Control systems.

Read the full study guide →

Practice quiz preview

1. What is the primary purpose of the classic communication model?

2. In the context of media influence, what does agenda-setting primarily refer to?

3. Which model of public relations is considered the most ethical due to its emphasis on mutual understanding and balanced communication?

Take the quiz (9 questions) →

Flashcard preview

Agenda-setting influence

Media shapes public issue perception

Classic Communication Model

Source, message, channel, receiver

Hegemonic Model — role?

Power elites control societal norms

Classic Communication Model — components?

Source, Message, Channel, Receiver.

Agenda-setting — role?

Media influences public issue perception.

Hegemonic Model — control?

Power elites control societal norms.

See all 10 flashcards →

Frequently asked questions

What does the Mastering Political and Organizational Communication study guide cover?

It covers the core concepts of Mastering Political and Organizational Communication, organized by topic with the key definitions, explanations and takeaways, so it's easier to learn and remember.

Read the full study guide →

How many questions are in the Mastering Political and Organizational Communication quiz?

The practice quiz has 9 multiple-choice questions, each with an explanation. Use it to check what you know and find your gaps.

Take the quiz (9 questions) →

How do I study Mastering Political and Organizational Communication with flashcards?

There are 10 flashcards on Mastering Political and Organizational Communication, with a question on the front and the answer on the back. Try to recall each answer before you flip, and let spaced repetition bring back the ones you miss.

See all 10 flashcards →

Related classes

Turn your own class notes into a study guide

Upload a PDF or paste your notes. Revizly writes a study guide, a practice quiz and flashcards in about a minute.