Understanding Communication Skills

From the study guide

Course Outline

  1. Communication Meaning and Characteristics
  2. The Communication Process
  3. Verbal Communication
  4. Non-Verbal Communication
  5. Interpersonal and Intrapersonal Communication
  6. Formal and Informal Communication
  7. Direction of Communication
  8. Barriers to Effective Communication
  9. Tuckman’s Group Development Model
  10. Characteristics of Effective Teams

1. Communication Meaning and Characteristics

Key Concepts & Definitions

  • Communication: the process through which people exchange information, ideas, thoughts, feelings, attitudes, and meanings with one another

★ Must-know

  • Communication is important in psychology because human behaviour is influenced by how people express thoughts, interpret behaviour, understand emotions, develop relationships, resolve conflicts, seek help, and give or receive feedback.

📌 Communication is generally a two-way process involving a sender and a receiver, whereas communication is not merely the one-way transmission of words because it also requires creating meaning.

Further detail

Read the full study guide →

Practice quiz preview

1. What does communication involve between people?

2. Why is communication more than the one-way transmission of words?

3. A person turns an intention into spoken words, gestures, or facial expressions before communicating it; which process is taking place?

Take the quiz (11 questions) →

Flashcard preview

What is communication in terms of exchanging information?

It is the process through which people exchange information, ideas, thoughts, feelings, attitudes, and meanings.

What does the communication process convert into a message?

A thought, idea, feeling, or information.

What is encoding in communication?

Converting sender's thoughts or feelings into communicable symbols.

What does the Latin word communicare mean, the root of communication?

It means 'to share' or 'to make common'.

What does verbal communication use to exchange information?

Words and language through speaking or writing.

What limits verbal communication despite its benefits?

Language barriers, emotional influence, and poor communication skills.

See all 10 flashcards →

Frequently asked questions

What does the Understanding Communication Skills study guide cover?

It covers the core concepts of Understanding Communication Skills, organized by topic with the key definitions, explanations and takeaways, so it's easier to learn and remember.

Read the full study guide →

How many questions are in the Understanding Communication Skills quiz?

The practice quiz has 11 multiple-choice questions, each with an explanation. Use it to check what you know and find your gaps.

Take the quiz (11 questions) →

How do I study Understanding Communication Skills with flashcards?

There are 10 flashcards on Understanding Communication Skills, with a question on the front and the answer on the back. Try to recall each answer before you flip, and let spaced repetition bring back the ones you miss.

See all 10 flashcards →

Related classes

Turn your own class notes into a study guide

Upload a PDF or paste your notes. Revizly writes a study guide, a practice quiz and flashcards in about a minute.